Job Description
To provide support with imaging new computers that are expected to arrive from Dell by end of March. Additionally, the technician will assist with end-of-life hardware replacements scheduled for 2026.
Responsibilities
- Good analytical and troubleshooting abilities
- Good understanding of installations and updates
- Floor walking activities to support Deployment activities
- Assist in training end-users during all upgrade phases
- Must have 0-1 year of MS O365 and Windows 10/11 experience
- Provide hand-off to other service delivery areas prior to project closure
- Carry out work in accordance with the Company Health, Safety, Environmental and Quality Systems.
- Take on other duties as assigned from time to time.
- Assist in IT Client Services Support for all Oceaneering Offices.
- Other special duties as assigned by Management.
- Ensure that the safety policies and procedures are understood and adhered to as far as is reasonably practicable in order to ensure a safe working environment.
Qualifications
Education and/or Experience
- Minimum BS degree in a related field (i.e. computer science, MIS, etc.)
- 1 year of experience as a Tier II technician, including 1 year of hands-on experience with Hardware/Software application and Windows 10 & Windows 11 OS installation, configuration, and troubleshooting
- Experience with Microsoft Azure
- Strong written and verbal communication skills.
- Knowledge of Hardware/Software troubleshooting
Knowledge, Skills, Abilities, And Other Characteristics
- Must be a self-starter with the ability to work independently and in a collaborative team environment.
- Practical knowledge of Active Directory Federation Service, Azure and O365 solutions (SharePoint online, OneDrive, Teams, Planner etc.)
- Knowledge of Hardware/Software Troubleshooting
Top 3 Skills
- Office 365
- Active Directory
- Should have hands-on experience with Hardware/Software application and Windows 10/11 OS installation, configuration, and troubleshooting
About Us
Oceaneering began in 1964 as a Gulf of Mexico-based diving company called World Wide Divers. Today, we are a leading global provider of engineered products and services to several industries, including energy, defense, aerospace, entertainment/theme parks, materials handling, and science and research.
We thrive by creating industry-changing technically creative solutions for the most complex operational challenges under water, on land, and in space.
At Oceaneering, we believe in managing our business in a way that promotes safety and health, the environment, and strong ethics, while supporting the communities in which we live and work.
Overview
ABOUT THE TEAM
Since year 2003, Oceaneering's India Center has been an integral part of operations for Oceaneering's robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics.
Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more.
In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety & Environment (HSE).
Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy.
At Oceaneering India Center, we take pride in Solving the Unsolvable by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale.
