Application Support Engineer

Experience- 3-4 yrs

Qualification- Diploma/BE / B Tech degree in Computer Science or related field

Location: Hyderabad Airport

JD-

• Troubleshoot and Narrow Down Issues related to Application issues (Linux, Oracle, SQL)

• Coordinate with respective functional teams for Resolution

• Escalate to Manager as per the Guidelines

• Create and share the Necessary documents for issue resolution Update records, checklists etc.,

• Up gradation of software, Performance tuning, SLA management, Audit compliances, Security compliances

• Fix the Application related issues

• Escalate to senior management and support teams

• DYCIMP related compliances

• Work with team members for understanding their needs and guide them on issues

• Work with other IT teams for services requests and operations support

• Coordinate with stakeholders for resolution