Application Support Engineer

Job Title: L2 Application Support Engineer

Experience: 2-5 years

Location: Mumbai (Ghansoli)

Work Mode: Hybrid

No of Openings - 10

Perform 247 monitoring of Databricks clusters, jobs, workflows, repos, and data pipelines.

Alert Monitoring and the first level of resolution thereof

First Level issue troubleshooting/analysis related to Cluster failures or auto-scaling issues Job failures

(PySpark/Scala/Spark SQL/Delta Live Tables) Workspace availability issues

Debug Databricks notebook failures and job errors (Spark, SQL, Delta Lake)

Rerun/retrigger failed jobs as per SOP.

Monitor data ingestion pipelines (Streaming & Batch).

Perform daily health checks

Prepare incident summary reports and daily operational dashboards.

Escalate high-severity incidents to L3/Platform Engineering as per SLA.

Handle workspace/user access requests as per RBAC policies

Identify recurring issues and report to L3/Platform Engineering

First level -Analyze driver/executor logs

Skills

25+ years of experience in Big Data / Cloud Data Platform Support.

Hands-on knowledge of Databricks platform (clusters, jobs, repos, MLflow, warehouse)

Hands-on experience in UNIX, SQL, and Shell Scripting.

Hands-on experience in Spark UI & job debugging

Understanding of CI/CD pipelines (Azure DevOps)

Understanding of Apache Spark, Azure Cloud