Application Support Engineer

Future Soft India Private Limited

Navi Mumbai, Mumbai City, Mumbai

5-8 Years

12 - 18 LPA

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Posted a month ago
Over 300 applicants

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Job Description

We are looking for a skilled and experienced Application Support Engineer to join our team. The ideal candidate should have 5-8 years of experience in application support, troubleshooting, and maintenance, with a strong understanding of .NET technologies and SQL Server. This role requires excellent problem-solving skills, attention to detail, and the ability to collaborate with development teams to ensure smooth application functionality.

Key Responsibilities:

Provide technical support and troubleshooting for business-critical applications.
Analyze, diagnose, and resolve application-related issues in a timely manner.
Work closely with development teams to address bugs, performance issues, and enhancements.
Monitor application performance and take proactive measures to prevent downtime.
Manage and optimize SQL Server databases, including query performance tuning and debugging.
Perform root cause analysis and document resolutions for recurring issues.
Support application deployments, updates, and patches in collaboration with the DevOps team.
Maintain incident and change management documentation to ensure compliance with business processes.

Required Skills & Qualifications:

5-8 years of experience in application support and troubleshooting.
Strong knowledge of .NET technologies (C#, ASP.NET, Web API, MVC, etc.).
Expertise in SQL Server, including writing complex queries, stored procedures, and performance tuning.
Hands-on experience in application monitoring, debugging, and performance analysis.
Good understanding of incident management, change management, and ITIL processes.
Strong problem-solving and analytical skills with a proactive approach to issue resolution.
Excellent communication skills to interact with internal teams and stakeholders.

Preferred Skills:

Experience with cloud platforms such as Azure or AWS is a plus.
Familiarity with DevOps practices, CI/CD pipelines, and version control tools (Git, Bitbucket).
Knowledge of automation tools to improve efficiency in application support tasks.

More Info

Job Type:

Permanent Job

Industry:

Consulting, Information Services

Role:

Software Developer

Function:

IT/Software Development - Application Programming/Maintenance

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Future Soft India Private Limited

Incorporated in the August of 1988 as a software consultancy by technocrats with an excellent background in computing technology.
Over the years, FutureSoft has successfully executed projects in varied business areas, on a mix of host based and client/server based platforms.
A few of worldï¿½s prestigious multi-national companies have proudly chosen FutureSoft as their Software Solutions Provider and Systems Integrator.

This faith was further strengthened when Microsoft chose us as a Microsoft Certified Solution Provider.

The focus has been consistent in adopting a solutions oriented approach and state of the art tool and techniques, to implement high quality, cost effective mechanised solutions.

The FutureSoft team of over hundred dynamic professionals with cross-functional skills pool in their vast experience in diverse software environments, in creating fully integrated solutions. As a Microsoft Certified Solution Provider, FutureSoft maintains rigid industry standards through in-house quality guidelines and procedures.

Job ID: 106069633