Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FI S/4HANA Accounting

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure the smooth operation of critical applications. The position demands continuous engagement with system performance and collaboration with different teams to maintain system reliability and efficiency throughout the day.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to understand system requirements and troubleshoot complex issues.
• Document and communicate findings and resolutions clearly to stakeholders.
• Assist in the continuous improvement of support processes and tools to enhance service delivery.
• Provide guidance and support to junior team members to foster knowledge sharing and skill development.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.
• Strong analytical skills to diagnose and resolve application issues effectively.
• Experience with system monitoring and incident management tools.
• Ability to interpret and analyze business processes related to financial accounting.
• Good communication skills to interact with technical and non-technical stakeholders.
• Capability to work under pressure and manage multiple priorities in a dynamic environment.
  
  

Additional Information:

• The candidate should have minimum 3 years of experience in SAP FI S/4HANA Accounting.
• This position is based at our Hyderabad office.
• A 15 years full time education is required.
  
  

, 15 years full time education