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Application Support Engineer
Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to end-users and stakeholders.
Roles & Responsibilities:
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to end-users and stakeholders.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance knowledge sharing within the team.
- Engage in training and mentoring junior team members to foster their professional development.
- Must To Have Skills: Proficiency in PeopleSoft PeopleTools.
- Strong understanding of application support methodologies and best practices.
- Experience with troubleshooting and resolving software issues in a timely manner.
- Familiarity with database management and SQL for data retrieval and manipulation.
- Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
- The candidate should have minimum 3 years of experience in PeopleSoft PeopleTools.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
More Info
Key Skills
About Company
Skills:
System Monitoring Tools, Analytical Skills, BlueYonder Warehouse Management, Enterprise-level warehouse management systems, Troubleshooting, Incident management processes
Skills:
Docker, ROS, Python, Linux environments, Distributed systems troubleshooting, Monitoring and observability tools, ROS2, ASRS Fleet management systems, Localization navigation and mapping systems
Skills:
Jfrog Artifactory, Sonarqube, CI CD Pipeline Troubleshooting, GitLab Administration L3 Support, Log Analysis RCA, ITIL – Incident Problem Change Management, Linux Unix Shell Python Scripting, REST APIs Webhooks
Skills:
C Sharp, Sql, Ui Path, Power Automate, Blueprism, VB.NET, Software Design, Javascript, Automation Anywhere, RPA Platforms
Skills:
Sql, Unix, Weblogic, Linux, Java-based Oracle ATG, Oracle Commerce