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Application Support Engineer
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Job Description
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle EBS Financials
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Work details include,
Analyze business requirements and map them to Oracle EBS FIN modules (General Ledger, Payables, Receivables, Cash Management, Fixed Assets).
Configure and support General Ledger, Payables, Receivables, Cash Management, Fixed Assets.
Manage All Module configurations.
Support end-to-end supply financial processes
Prepare functional design documents (MD050), setup documents, and test scripts.
Perform functional testing, UAT support, and production go-live assistance.
Provide post-production support, issue resolution, and root-cause analysis.
Collaborate with technical teams for reports, interfaces, conversions, and extensions (RICEW).
Must be involvement in Data Conversion (Elements related to FIN like – Open AR Invoices etc, with Cutover planning and Post Go-live Support during hyper care.
Deliverables documents include
Key Design Decisions (KDD) - A document describing the key design decisions made across functional streams.
Functional Design Requirement Document (FDR) - A document detailing the functional design requirements for Reports, Integrations, Conversions, and Extensions for Accenture owned
scope.
Functional Design Document (FDD) - A document detailing the functional design specification for Reports, Integrations, Conversions, and Extensions for Accenture owned scope.
Configuration Workbook (BR100) - A document capturing the configuration values
Business Demo ( Show & Tell ) Overview Presentations
Data Conversion Strategy Document - A high-level document that outlines the overall approach to data conversion. This includes the scope of data to be converted (e.g., master data, open balances, etc,), the chosen migration methodology
Data Mapping Document - This detailed spreadsheet or document maps every single field from the legacy source system to its corresponding field in the Oracle EBS R12 target system. It includes data types, formats, and any required transformation rules.
SIT Test Scenarios and Plan - A document with the list of scenarios defined by business that will be used to test the solution capabilities in scope for the release.
SIT Test Scripts – A document listing all the steps for executing test script scenarios.
End-to-End Test Scenarios and Plan- A document with the list of scenarios defined by business that will be used to test the solution capabilities in scope for the release.
E2E Test Scripts – A document listing all the steps for executing test script scenarios.
Training Presentation - Slide decks used during instructor-led sessions to guide the discussion and present key concepts (Record the training)
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle EBS Financials
Good to have skills : NA
Minimum 7.5 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Work details include,
Analyze business requirements and map them to Oracle EBS FIN modules (General Ledger, Payables, Receivables, Cash Management, Fixed Assets).
Configure and support General Ledger, Payables, Receivables, Cash Management, Fixed Assets.
Manage All Module configurations.
Support end-to-end supply financial processes
Prepare functional design documents (MD050), setup documents, and test scripts.
Perform functional testing, UAT support, and production go-live assistance.
Provide post-production support, issue resolution, and root-cause analysis.
Collaborate with technical teams for reports, interfaces, conversions, and extensions (RICEW).
Must be involvement in Data Conversion (Elements related to FIN like – Open AR Invoices etc, with Cutover planning and Post Go-live Support during hyper care.
Deliverables documents include
Key Design Decisions (KDD) - A document describing the key design decisions made across functional streams.
Functional Design Requirement Document (FDR) - A document detailing the functional design requirements for Reports, Integrations, Conversions, and Extensions for Accenture owned
scope.
Functional Design Document (FDD) - A document detailing the functional design specification for Reports, Integrations, Conversions, and Extensions for Accenture owned scope.
Configuration Workbook (BR100) - A document capturing the configuration values
Business Demo ( Show & Tell ) Overview Presentations
Data Conversion Strategy Document - A high-level document that outlines the overall approach to data conversion. This includes the scope of data to be converted (e.g., master data, open balances, etc,), the chosen migration methodology
Data Mapping Document - This detailed spreadsheet or document maps every single field from the legacy source system to its corresponding field in the Oracle EBS R12 target system. It includes data types, formats, and any required transformation rules.
SIT Test Scenarios and Plan - A document with the list of scenarios defined by business that will be used to test the solution capabilities in scope for the release.
SIT Test Scripts – A document listing all the steps for executing test script scenarios.
End-to-End Test Scenarios and Plan- A document with the list of scenarios defined by business that will be used to test the solution capabilities in scope for the release.
E2E Test Scripts – A document listing all the steps for executing test script scenarios.
Training Presentation - Slide decks used during instructor-led sessions to guide the discussion and present key concepts (Record the training)
More Info
Job Type:
Industry:
Employment Type:
Key Skills
Root-cause Analysis
Oracle EBS Financials
Production Go-live Assistance
About Company
Skills:
Java, Unix, PostgreSQL, SQL Server, Spring Boot, Shell Scripting, J2EE, Sql, Microservices, Devops, Linux, Pl-sql, Aws Ec2, Dynatrace, Agile, Splunk, Oracle, ITSM Incident Change Problem Management, Production Support L2 L3, Root Cause Analysis RCA, Incident Problem Management
Skills:
Incident Management, Test Management, Root Cause Analysis, Software Lifecycle Processes, Analytical Skills, Quality Assurance Principles
Skills:
Kubernetes, Apache Flink, Linux, Incident Management, Splunk, Prometheus, Grafana, Python, Sql, PostgreSQL, Azure, Confluent Kafka, Kafka Administration, AKS, L2/Tier 2 Support, Production Support, Azure Event Hub, Confluent Cloud, Root Cause Analysis, CI/CD
Skills:
ServiceNow IT Service Management (ITSM), Itil Framework, Problem Management, Incident Management, Change management, Release management, Service request fulfilment, Root Cause Analysis, Generative AI, Prompt engineering, AI evaluation frameworks, Responsible AI use, Process and technical documentation, Scalable solutions, Agentic AI