Java, Unix, PostgreSQL, SQL Server, Spring Boot, Shell Scripting, J2EE, Sql, Microservices, Devops, Linux, Pl-sql, Aws Ec2, Dynatrace, Agile, Splunk, Oracle, ITSM Incident Change Problem Management, Production Support L2 L3, Root Cause Analysis RCA, Incident Problem Management

Incident Management, Test Management, Root Cause Analysis, Software Lifecycle Processes, Analytical Skills, Quality Assurance Principles

Kubernetes, Apache Flink, Linux, Incident Management, Splunk, Prometheus, Grafana, Python, Sql, PostgreSQL, Azure, Confluent Kafka, Kafka Administration, AKS, L2/Tier 2 Support, Production Support, Azure Event Hub, Confluent Cloud, Root Cause Analysis, CI/CD

ServiceNow IT Service Management (ITSM), Itil Framework, Problem Management, Incident Management, Change management, Release management, Service request fulfilment, Root Cause Analysis, Generative AI, Prompt engineering, AI evaluation frameworks, Responsible AI use, Process and technical documentation, Scalable solutions, Agentic AI