Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : IBM System i (AS/400) RPG IV

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: Responsible for application maintenance, incident resolution, and request fulfillment for AS400 (IBM iSeries) business applications, ensuring system stability and timely delivery of enhancements.

Roles & Responsibilities:

Handle incident management: analyze, troubleshoot, and resolve production issues

Manage service requests and minor enhancements for AS400 applications

Maintain and enhance applications using RPGLE, CLLE, COBOL/400, DB2/400, SQL

Perform root cause analysis and implement permanent fixes

Prepare and maintain technical documentation

Collaborate with cross functional teams for timely delivery

Professional & Technical Skills:

Minimum 5+ years of experience in AS400 application maintenance

Strong hands-on expertise in RPGLE, CLLE, COBOL/400, DB2/400, SQL

Experience in incident and request management in production environments

Strong analytical and problem-solving skills

Additional Information:

• The candidate should have minimum 3 years of experience in IBM System i (AS/400) RPG IV.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.
  
  

, 15 years full time education