Application Engineer

JOB SUMMARY:

The Application Engineer - FEA is responsible for helping customers solve complex engineering problems using ANSYS software products. The Application Engineer - Mechanical Simulation Specialist position involves working closely with ANSYS customers and internal teams in a consultative and supportive technical role. The ability to research problems and find solutions to wide variety of problems is paramount. Position is a key member of a positive, dynamic team of engineers committed to solving complex engineering problems, provide Training and Support customer queries.

ESSENTIAL FUNCTIONS:

• Interact with customers to help diagnose issues, as well as research and find solutions to a wide variety of increasingly complex problems, in order to improve customers productivity and satisfaction with ANSYS Mechanical products

• Personally own the customer support experience, practice active listening skills and respond positively to situations requiring cooperation, courtesy and tact

• Instruct introductory and/or intermediate training classes on the usage of ANSYS Mechanical simulation products

• Track and document inbound support requests and ensure proper notation of customer problems or issues

• Expand working level skill on Adjacent Products

JOB MINIMUM REQUIREMENTS AND QUALIFICATIONS:

• PhD in Mechanical Engineering or other related discipline

• A minimum 2 years of experience in an engineering software environment

• A minimum of 2 years of experience in use of relevant ANSYS software or other commercial software

• Demonstrated problem solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems in Structural Mechanics and composites.

• Ability to work independently, as well as with others in a diverse team environment

• Demonstrated ability to manage multiple projects and to communicate effectively with customers

• Demonstrated skills in writing and presenting in fluent English

• Other specialty-specific required skills as necessary (Mechanical, Structural)

OTHER INFORMATION:

• Work experience in composite material modeling and Explicit dynamics is a plus

• Work Experience in ANSYS is plus.

• Must have passion and drive for personal technical excellence and high performance

• Must have customer service aptitude and maintain customer focus

• Ability to travel up to 50%