Responsibilities:
- Understand and ensure compliance with industry regulations and company policies.
- Perform assurance program with ongoing checks on sales processes.
- Collaborate with different departments to ensure seamless communication and coordination.
- Maintain accurate and up-to-date documentation of operational procedures and policies.
- Generate and analyze reports on operational performance for management review.
- Evaluate and revise operations and procedures in response to organizational change.
- Streamline and optimize operational processes to improve efficiency.
- Maintain strict confidentiality.
Requirements:
- Bachelor&rsquos degree in business administration, Operations Management, or a related field.
- 2-3 years of prior experience in operations roles, with a focus on Order-To-Cash (OTC) process.
- Ability to work collaboratively in a team environment.
- Flexible to work with global offices across several time zones.
Required Skills:
- Follow the SOP and perform assurance tasks.
- Proficiency in Excel.
- Contract interpretation.
Preferred Skills:
- Strong communication skills, particularly with offshore stakeholders.
- Team player.
- Quick learner.
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