Job description
- -Provide analytics support to Novartis internal customers (Country & Regional marketing and sales teams) on various low-medium complexity analytical reports.
- -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics.
- -Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.
- Analyst - Alignment and Call Plan
- Responsible for delivering Call plans/Alignments to support the Field teams in reaching HCPs/Patients.
About the Role:
Acts as a function level SME, works on multiple client engagements with collaborating with teams members to produce high quality results. Provide though leadership and innovation, lead initiatives of process excellence and possesses very strong analytical skills
Your responsibilities include, but are not limited to:
- Help develops new service offerings in close collaboration with functional and account management teams
- The responsibilities for this role include but not limited to deliver Call planning/ Refinements / Territory Alignments / Incentives independently with high quality, on time, error-free and in line with requirements.
- Able to communicate effectively and handle client calls independently. Should be able to contribute to ideas in team huddles for process improvements. Continuously improve processes by eliminating redundancies and inefficient process.- Should have proven ability to guide and Onboard new members quickly.
- Should be able to cross collaborate and identify bottle necks in newer processes or launches
- Build and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
- Hands on to Customer segmentation & targeting, Field-force optimization, Territory alignment, Incentive compensation (Plan-Design-Admin), Territory sales performance reports, Activity (QTQ) performance reports, Others SFE support, Call plan management and Territory action plan report
- Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
