Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
- Handling LEA Notices for IBG segment
Key Requirements
Key Accountabilities
- Handling LEA Notices for IBG segment and Swift Operations as Back Up
Job Duties & Responsibilities
- Responsible to handle emails, letters, complaints, notices, court orders from various Legal and Enforcement agencies, Regulatory authorities
- Responsible to ensure all notices received are actioned as per timelines mentioned in notices
- Responsible for preparation of MIS tracker &related activities
- Actively engaged in LEA process improvement and responsible for writing process notes and SOP's
- Engage with all units and stakeholders as per LEA requirement to ensure notices are compiled on timely basis
- Should have exceptional skills in handling large volumes of notices ,advanced excel skills, MS-Word , analytical & PPT
- Should have good communication and understanding skills so as to manage internal as well as external stakeholders
- Actively Participate in UAT for automation
- Maintain comprehensive documentation of investigations, findings, and actions taken
Required Experience
- Good understanding of LEA Notice Handling and related to Banking operations for a minimum period of 5-6 yrs
- Stakeholder Management
- Effective Communication skills
- A positive attitude to work in a team and provide proper assistance and support to the team as required
Education / Preferred Qualifications
- Graduate / Postgraduate
- Overall Experience In LEA Notice Handling and Banking Operations
Core Competencies
- Performance & Results Orientation
- Strong communication and persuasive skills
- Teamwork
- Professional Excellence
- Operational, Product and Process Risk Management
- High level of thinking and execution capabilities
Technical Competencies
- Good knowledge on Microsoft applications - Should be proficient in Excel
- Basic understanding of transaction banking products and associated technology platforms and operational procedures
Primary Location
India-Tamil Nadu-Regional Office Chennai
Job
Operations
Schedule
Regular
Job Type
Full-time
Job Posting
Mar 3, 2026, 8:30:00 PM
