AKAM

Company Description

SwitchEats is transforming the food delivery industry by offering a 0% commission model that prioritizes transparency and the growth of its partners. Committed to a partner-first approach, SwitchEats provides innovative solutions to empower businesses and enhance customer experiences. By promoting sustainable and mutually beneficial practices, the company aims to redefine the standard in food delivery.

Role Description

The Associate Key Account Manager (AKAM) will oversee and nurture partner relationships to ensure their success within the SwitchEats ecosystem. Responsibilities include managing partner accounts, addressing day-to-day operational needs, initiating and driving partner growth initiatives, and ensuring a smooth execution of services. The AKAM will monitor performance metrics, provide analytical insights, and work collaboratively with other teams to improve partner outcomes. This is a full-time, on-site role based in Khammam.

Qualifications

• Account management and relationship-building skills, with an ability to foster long-term business partnerships
• Strong communication, negotiation, and problem-solving abilities
• Performance analysis and reporting skills for tracking and improving partner successes
• Knowledge of the food delivery industry or startup ecosystem is a plus
• Proficiency in using CRM tools and other business software
• Ability to thrive in a dynamic and fast-paced work environment
• Bachelor's degree in Business, Management, or a related field
• 0-2 years of experience in a client-facing or account management role Ki