You need to be able to gather customer's requirements and perform hands-on configuration of products to meet client needs.
You will need to be able to clearly understand conceptualize, document and execute project plans and manage document repository for customers.
Assist in documentation of the project and client-related activities.
Participate in client support activities upon escalation of more complex investigative support issues to your team.
Excellent mathematical/statistics skills
Working knowledge of programming languages/concepts, Ability to write and understand pseudo-code
Quality Assurance
As part of the implementation process, you will need to perform quality assurance prior to delivery to clients.
You will assist in the development of bespoke test plans that will allow you to determine if the software configuration and data are correct for the client's specific use cases.
You will participate in defect finding, logging defects, defect verification and preparing Implementation/QA test plans.
SQL & Reporting
Works with clients and internal teams to gather and define reporting needs.
SQL Query Tool experience.
Create efficient standard and custom reports utilizing data from multiple tables by leveraging SQL queries, pivot tables, statistical formulas, lookups, functions
