About Us
Trill Route is one of Bengaluru's leading contemporary music schools, serving hundreds of students with structured programs, industry exposure, and a strong student-first culture. We're expanding our Student Experience Team and are looking for an Admissions Counsellor who can represent our values of student-centric music education.
This is a high-ownership role involving communication, guidance, structured follow-ups, and smooth onboarding.
Your Responsibilities
- Handle enquiries from parents & students (walk-ins, calls, and online leads).
- Make outreach and follow-up calls, including cold calls when required.
- Understand learning goals and recommend the appropriate program.
- Schedule and coordinate trial classes; track attendance and outcomes.
- Support students and parents with in-person and phone-based queries and updates.
- Coordinate with the academic and centre teams to ensure smooth day-to-day operations.
- Monitor upcoming renewals and proactively reach out to families.
- Conduct renewal discussions and assist parents through the continuation process.
- Maintain accurate records of leads, interactions, and renewals in the CRM.
- Follow structured processes to meet daily admissions and renewal goals.
Who we are looking for
- 15 years in admissions, customer-facing roles, sales, counselling, or hospitality.
- Strong English communication and professional presence.
- Organised, reliable, and consistent with follow-through.
- Comfortable with structured processes and CRM tools.
- Someone who values a student-first and service-oriented approach.
Work Details
- At our office - Indiranagar centre
- 6-day work week
- Fast-paced, structured work environment
Apply via LinkedIn Easy Apply, or email your resume to [Confidential Information]
