Admissions Counselor

Job description

Job Title: Senior Admission Counselor / Admission Counselor Telecounselor

Organization: Chandigarh University

Location: Gharuan,Mohali, Punjab

Employment Type: Full-Time, Permanent

Shift: Day Shift (9:30 AM 5:30 PM)

Salary: 20,000 To 32,500 per month + Performance-Based Incentives

Job Summary

Chandigarh University is seeking dynamic, target-driven Admission Counselors / Senior Admission Counselors to join its admissions team. The role involves proactive telecalling, handling student and parent inquiries, counseling prospective students, and converting leads into successful admissions while consistently achieving enrollment targets.

Key Responsibilities

Telecalling & Lead Management

Make 100+ outbound calls per day to prospective students and parents from provided lead databases

Handle inbound inquiries via phone, WhatsApp, and email professionally

Conduct cold calling and regular follow-ups on assigned leads

Maintain accurate records of conversations, follow-ups, and lead status in the CRM

Track daily, weekly, and monthly calling and conversion performance

Achieve assigned admission and enrollment targets

Admission Counseling

Counsel students and parents regarding university programs, eligibility criteria, admission process, fee structure, scholarships, and key dates

Understand student needs and recommend suitable academic programs

Build trust and long-term relationships with prospective students and parents

Follow up consistently until admission confirmation or closure

Qualifications & Skills

Graduate in any discipline

Minimum 1 year of experience as an Admission Counselor / Telecaller / Education Sales Executive

Experience in Education or EdTech industry preferred

Excellent verbal and written communication skills in English

Strong interpersonal, persuasive, and relationship-building skills

Target-oriented mindset with professional phone etiquette

Basic computer proficiency (MS Office, CRM tools)

Personal Attributes

Confident and persuasive communication style

Strong listening and objection-handling skills

Patient and professional while handling complex inquiries

Comfortable working in a fast-paced, target-driven environment

What We Offer

Attractive fixed salary with high incentive potential

7 days of training provided

Free bus facility within Tricity (Chandigarh, Mohali, Kharar)

Stable day-shift working hours

Career growth opportunities with a reputed university

Preferred Candidate Profile

Experience in admissions, counseling, tele-sales, or lead conversion

Immediate joiners preferred

Contact Details

Email: [Confidential Information]

Contact No.: 7814304289