Job description

Job Title: Senior Admission Counselor / Admission Counselor Telecounselor

Organization: Chandigarh University

Location: Gharuan,Mohali, Punjab

Employment Type: Full-Time, Permanent

Shift: Day Shift (9:30 AM 5:30 PM)

Salary: 20,000 To 32,500 per month + Performance-Based Incentives

Job Summary

Chandigarh University is seeking dynamic, target-driven Admission Counselors / Senior Admission Counselors to join its admissions team. The role involves proactive telecalling, handling student and parent inquiries, counseling prospective students, and converting leads into successful admissions while consistently achieving enrollment targets.

Key Responsibilities

Telecalling & Lead Management

Make 100+ outbound calls per day to prospective students and parents from provided lead databases
Handle inbound inquiries via phone, WhatsApp, and email professionally
Conduct cold calling and regular follow-ups on assigned leads
Maintain accurate records of conversations, follow-ups, and lead status in the CRM
Track daily, weekly, and monthly calling and conversion performance
Achieve assigned admission and enrollment targets

Admission Counseling

Counsel students and parents regarding university programs, eligibility criteria, admission process, fee structure, scholarships, and key dates
Understand student needs and recommend suitable academic programs
Build trust and long-term relationships with prospective students and parents
Follow up consistently until admission confirmation or closure

Qualifications & Skills

Graduate in any discipline
Minimum 1 year of experience as an Admission Counselor / Telecaller / Education Sales Executive
Experience in Education or EdTech industry preferred
Excellent verbal and written communication skills in English
Strong interpersonal, persuasive, and relationship-building skills
Target-oriented mindset with professional phone etiquette
Basic computer proficiency (MS Office, CRM tools)

Personal Attributes

Confident and persuasive communication style
Strong listening and objection-handling skills
Patient and professional while handling complex inquiries
Comfortable working in a fast-paced, target-driven environment

What We Offer

Attractive fixed salary with high incentive potential
7 days of training provided
Free bus facility within Tricity (Chandigarh, Mohali, Kharar)
Stable day-shift working hours
Career growth opportunities with a reputed university

Preferred Candidate Profile

Experience in admissions, counseling, tele-sales, or lead conversion
Immediate joiners preferred

Contact Details

Email: [HIDDEN TEXT]

Contact No.: 7814304289

Senior Admissions Counselor