Admission counselor

Company Description PlanEdu is an educational consulting organization focused on helping students make informed, confident career decisions. The company offers comprehensive services including expert career counseling, course selection support, and guidance on admission procedures and application timelines for reputed colleges and universities in Bengaluru and across the state. Backed by a panel of experienced educationists and professionals, PlanEdu emphasizes accurate, legitimate information and personalized guidance. The team brings extensive experience and deep knowledge of educational processes to support students at every step of their academic journey. PlanEdu is committed to quality guidance and a student-centric approach to educational planning.

Role Description This is a full-time, on-site Admission Counselor role based in Bengaluru. The Admission Counselor will guide prospective students and their families through course and college selection, admission processes, application deadlines, and documentation requirements. Day-to-day responsibilities include conducting counseling sessions, responding to inquiries via phone, email, and in person, and maintaining accurate records of student interactions. The role involves providing clear, unbiased information about educational options, coordinating with internal teams and external institutions as needed, and following up with students to support them through each stage of the admission journey. The Admission Counselor will also contribute to outreach activities, participate in events or seminars, and support basic sales and conversion efforts while maintaining a student-first approach.

Qualifications

• Strong Communication and Interpersonal Communication skills to effectively engage with students, families, and academic partners.
• Customer Service and Sales skills to handle inquiries professionally, build trust, and support enrollment and conversion goals.
• Education-related knowledge or experience, with the ability to understand academic programs, admission processes, and institutional requirements.
• Ability to explain complex information clearly, with strong listening, presentation, and relationship-building capabilities.
• Bachelor's degree in any discipline; a background in Education, Counseling, Psychology, or related fields is an advantage.
• Comfort using basic office software and CRM or record-keeping tools to track and manage student cases.
• Prior experience in academic counseling, admissions, or education services is preferred but not mandatory.
• Demonstrated integrity, empathy, and a student-centric mindset, with the ability to work in a fast-paced, target-driven environment.