Company Description
Westend Consultants UK Ltd. is a trusted immigration consultancy that blends expert legal guidance and personalized performance to build successful pathways to the UK. For over 15 years, we have helped businesses and individuals cement decisions to promises. Every time a client trusts us with their journey is an opportunity to deliver a wow moment of clarity and confidence. Wow moments work best when paired with the promise of proactive support. And that is how well we combine strategic legal decisions and wow moments: the key to delivering a powerful immigration strategy and highly efficient visa applications.
Job Designation: Admin Executive
Key responsibilities:
- Act as the vital communication bridge between solicitors and clients, ensuring efficient and clear information flow.
- Conduct regular follow-ups with clients via phone, email, and virtual meetings to collect pending documentation and provide timely case updates.
- Track and manage active immigration cases, staying fully up to date on the current status of each client's application.
- Provide comprehensive remote administrative support to the UK team to help clear case backlogs and streamline daily operations.
- Maintain, update, and secure client data, ensuring all records and communications are accurately logged in internal systems.
- Coordinate schedules, manage appointments between clients and solicitors, and handle daily inbox management.
- Support the legal team by organizing files, preparing case summaries, and drafting standard administrative correspondence.
- Ensure timely delivery of all administrative tasks while maintaining high quality, accuracy, and strict data confidentiality.
What makes you a great fit:
- Business or Administration background is preferred.
- Fluent English communication skills (verbal and written).
- MS Office proficiency, particularly with Microsoft Excel and Word.
- Detail-oriented with the ability to multitask effectively.
- Strong interpersonal skills for client communication and team collaboration.
- Practical experience working in the immigration or legal sector is a strong plus.
- Good communication skills and openness to feedback.
