Account Management Specialist

Key Responsibilities:

• Handle channel sales for the entire Odisha State.
• Develop dealer sales teams to help dealers achieve AOP targets.
• Travel approximately 30% of the time.
• Support the account team in developing and maintaining positive customer relationships.
• Assist in organizing customer visits and negotiations.
• Identify customer needs and curate/organize data to help customers evaluate Cummins benefits.
• Provide information to support the negotiation and implementation of contracts with accounts.
• Coordinate communication and interfaces with customers at appropriate levels.
• Maintain internal communication across sales roles and segments and/or with internal stakeholders.
• Support the account team to meet revenue and share goals within assigned accounts.
• Act as a champion for the voice of the customer within the business.
• Support projects intended to improve customer relationships and customer value.
• Execute the Cummins Sales Process.
• Maintain accurate reporting and forecasting using Cummins tools and Customer Relationship Management systems.
• Identify and contact new business opportunities and participate in cost reduction initiatives.
• Manage account receivable deliverables, including discussing and negotiating payment terms.
• Maintain sales forecasts and track progress and accuracy against forecasts.
• Balance inventory, service, and delivery capabilities with customer expectations.

Experience:

• Basic relevant work experience required.
• Customer-facing experience preferred.

Role: Key Account Manager

Industry Type: Industrial Equipment / Machinery

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Enterprise & B2B Sales

Education

UG: Any Graduate

PG: Any Postgraduate