Job Title: Account Executive – US Market (India)
Location: India preferably in Hyderabad (Supporting US – West Coast Region) (Working in Shift and full support until minimum 3.00 PM PST)
Experience: 10 Years (Inside Sales / Account Management)
Key Responsibilities
Client Relationship Management
- Serve as the primary point of contact for US-based clients, ensuring strong, long-term relationships
- Understand client business needs and proactively provide suitable solutions
- Ensure high levels of client satisfaction through timely communication and issue resolution
Account & Financial Management
- Manage end-to-end PO Tracking, Resource Tracking, invoicing, billing, and account-related transactions with accuracy and timeliness
- Coordinate with finance teams and admin teams to ensure proper tracking of payments, collections, time sheets and account reconciliations
- Maintain clear documentation of all account activities and financial records
Inside Sales & Revenue Growth
- Drive inside sales activities including lead follow-ups, client outreach, and opportunity conversion
- Identify and pursue upselling and cross-selling opportunities within existing accounts
- Support RFP/RFI/Legal Co-ordination and deal closures by coordinating proposals, pricing, and negotiations
Reporting & Performance Tracking
- Track account performance metrics, revenue growth, and client engagement levels
- Prepare regular reports and provide actionable insights to management
- Monitor pipeline, forecast revenue, and highlight risks or opportunities
US Market & Time Zone Alignment
- Manage client interactions aligned with US West Coast time zones (Managing from INDIA)
- Ensure availability for client meetings, discussions, and critical communications
Key Skills & Qualifications
- Strong experience in inside sales, Account outreach, account management & client servicing
- Good understanding of invoicing, billing processes, and financial coordination
- Excellent communication and stakeholder management skills
- Ability to manage multiple accounts and priorities effectively
Experience working with US clients, especially West Coast, is highly preferred
