Acadmic Counsellor

Key Responsibilities

- Conduct outbound calls and virtual sessions to prospective students, explaining our courses, pricing, and admission process.

- Assess student needs through diagnostic questionnaires and recommend suitable learning paths.

- Guide students through enrollment, payment, and onboarding, ensuring a smooth transition to the learning platform.

- Track and manage leads in the CRM system; update status daily.

- Collaborate with the content and product teams to share feedback from students and improve offerings.

- Meet or exceed monthly targets for leads converted to admissions.

Required Qualifications

- Bachelor's degree (any discipline) or 12th . Fresh graduates are welcome.

- Excellent spoken and written English (knowledge of regional languages is a plus).

- Strong interpersonal and persuasive communication skills.

- Comfortable using computers, CRM tools, and video‑conferencing platforms.

- Prior experience in sales, customer service, or education counselling is advantageous but not mandatory.

Preferred Experience

- 0–2 years of experience in a similar role (sales / counselling / ed‑tech).

• - Familiarity with entrance‑exam preparation or career‑guidance programs.