Company Description:
21K School offers a personalized and flexible online learning experience, ensuring education is tailored to each child's unique needs. With pathways like Indian and British curriculum, children can explore their interests and grow at their own pace through interactive, real-time, or on-demand classes. Beyond academics, the school focuses on building essential life skills such as creativity, problem-solving, and leadership. Students become part of a global community, connecting with peers worldwide and receiving one-on-one guidance to succeed in both education and life.
Role Description:
We are looking for a detail-oriented and proactive Admission Executive to support and manage the end-to-end student enrollment process at our Bangalore office. The role involves coordinating with parents, internal teams, and management to ensure a smooth, efficient, and transparent admission experience aligned with the school's academic standards and operational processes.
Key Responsibilities:
- Assist parents and students throughout the admission and enrollment process by explaining school policies, curriculum structure, and procedural guidelines.
- Provide support in completing admission forms and ensure all required documents and formalities are fulfilled accurately.
- Check batch availability and maintain an updated and organized student admissions database with complete enrollment records.
- Share required links, documents, fee details, and relevant information to facilitate timely admission completion.
- Create student IDs in the portal and allocate students to their respective classes/programs.
- Share login credentials and ensure smooth onboarding into the learning platform.
- Review and update student data to maintain accurate records.
- Coordinate with the Sales Team and provide operational support when required.
- Address parent and student queries or concerns in a timely and professional manner.
- Share notifications related to events, PTMs, academic updates, and other school communications.
- Collaborate with Marketing, Logistics, and Communications teams to update admission materials, testimonials, and related documentation.
- Support management in supervising and coordinating with Admission Representatives.
- Maintain professional relationships with management, faculty, students, and administrative teams to ensure smooth operations.
- Provide daily reports and updates on admission status, enrollments, and pending tasks.
- Perform additional responsibilities as assigned from time to time.
Required Skills & Competencies:
- Strong communication skills in English (verbal and written).
- Good organizational and documentation skills with attention to detail.
- Ability to manage multiple tasks and meet deadlines in a structured environment.
- Proficiency in CRM systems, MS Office, Google Workspace, and online communication tools.
- Customer-focused mindset with a professional and empathetic approach.
- High sense of ownership and accountability.
Qualifications:
- 1-4 years of experience in admissions, administration, student coordination, or academic operations (experience in edtech/education preferred).
- Familiarity with online learning platforms or school ERP systems will be an added advantage.
- Bachelor's degree in Business Administration, Education, or a related field.
Work Location:
Bangalore – Work from Office (Indiranagar location)
This is a full-time, on-site role. Candidates must be available to work from the Bangalore office during regular business hours.
