Academic Counselor

Key Responsibilities

Counseling & Lead Engagement

• Conduct cold calls to prospective students and parents to introduce Vedantu's JEE/NEET programs.

• Handle inbound and outbound calls, understanding each student's goals, challenges and learning needs.

• Provide accurate, transparent information on courses, fees and academic offerings.

• Guide students and parents in making informed academic and career decisions.

Sales & Conversion

• Manage the end-to-end sales cycle, from lead engagement and counseling to follow-up and enrollment.

• Follow up consistently with prospective leads to maximize admissions.

• Achieve weekly and monthly sales targets.

Documentation & Reporting

• Maintain accurate records of leads, follow-ups and conversions in the CRM.

• Prepare and share daily and weekly performance reports with the Team Leader.

Required Qualifications & Skills

• Strong knowledge of the JEE/NEET curriculum, exam patterns and student requirements.

• Excellent verbal communication skills in English and a regional language.

• Strong negotiation and persuasion skills with a proven ability to convert leads.

• Proven experience in end-to-end sales; prior experience in the education industry is preferred.

• Ability to perform and stay organized in a fast-paced, target-driven environment.

• Good organizational, follow-up and reporting skills.