Academic Counselor

About BrightChamps

BrightChamps is a global edtech company that teaches kids and teens future-ready skills like coding, math, and financial literacy through live online classes. We serve families across multiple regions, and we're expanding our presence in Arabic-speaking markets.

Role Overview

We're looking for a fluent Arabic speaker with a strong sales mindset to join our ROW team. You'll connect with parents in Arabic-speaking markets, understand their child's needs, run the demo-to-enrollment journey, and help families choose the right learning program.

Key Responsibilities

• Engage inbound and outbound leads (parents) via calls, WhatsApp, and video in Arabic and English.
• Conduct consultative conversations to understand each child's learning goals, age, and interests.
• Guide parents through demo class bookings and follow up for feedback.
• Present BrightChamps courses, pricing, and payment options clearly, and close enrollments.
• Handle objections around price, schedule, trust, and online learning with empathy and confidence.
• Meet and exceed monthly targets for demos, conversions, and revenue.
• Keep accurate records of leads, follow-ups, and pipeline in the CRM.
• Share market feedback from parents with the sales and product teams.
• Adapt your communication to regional and cultural nuances across Arabic-speaking markets.

Requirements

• Fluent in Arabic (spoken and written) and good command of English.
• 1-3 years of experience in sales, preferably inside sales, telesales, or edtech/B2C (freshers with strong communication skills may be considered).
• Excellent communication, persuasion, and active listening skills.
• Comfortable with target-driven work and a high-volume calling environment.
• Good understanding of Middle East family and cultural dynamics.
• Basic proficiency with CRM tools, Google Workspace, and messaging platforms.