Microsoft Office, Excel, Analytical Skills, People Management Skills, Communication Skills, Leadership Capabilities, Customer service

Team Leadership, B2C Sales, Inside Sales, Customer Handling

Ms Excel, Dispute chargeback phase and process, Merchant interactions, Dispute claims value chain, Card brands network rules and guidelines, Data analysis tools, Disputes handling, Reason codes

CRM Tools, Excel Sheets, LeadSquared, People Management, Salesforce, Leadership, Inside Sales model

team lead supervisory role, contact center environment, performance metrics, coaching, call quality checks, Process Improvements

Quality assurance, Performance management, Australian loan processing, Client Service Management, Stakeholder relationship management, Team Leadership, Risk Compliance, Operational Efficiency, Coaching frameworks

, Team Management, Fast Typing Skills, Problem-solving, Analytics and Reporting Tools

DSP Programmatic, Data Analysis, campaign optimization, Digital, SOP SLA Management, Team Leadership, Stakeholder Management, Reporting Insights, Performance Management

Parent–Student Experience Excellence, Coaching, Funnel Performance Ownership, Information Accuracy, Team Leadership, Quality Compliance, process building