Sales Team Lead

About Us:

Founded in 2014, Vedantu emerged as a visionary in the ed-tech space, pioneering the shift towards online education in India. Our name, derived from Veda (knowledge) and Tantu (network), reflects our mission: to create a vast network of knowledge accessible to all. We embarked on a journey to transform the educational landscape, leveraging technology to make quality education available, affordable, and personalized.

Job Title - Sales Team Leader (USA & Canada Region)

Role OvervieW

As a Team Lead – Sales at Vedantu, you will be responsible for managing and guiding a team of Academic Counsellors to achieve monthly revenue and conversion targets. Your role includes driving performance, improving the sales funnel, mentoring team members, and maintaining a high-quality student/parent experience

Key Responsibilities.

1. Team Management & Performance

• Lead, mentor, and motivate a team of 8–12 Sales Executives / Academic Counsellors.
• Ensure the team meets daily, weekly, and monthly revenue & conversion targets
• Conduct regular performance reviews and provide actionable feedback
• Plan rosters, assign leads, and monitor attendance & productivity metrics.

2. Sales Execution & Funnel Management

• Track team performance on lead outreach, demo completion, pitch quality, and closure
• Ensure timely follow-ups and high utilization of leads provided.
• Assist team members during high-value closures or complex customer cases.
• Drive improvements in key metrics like booking rate, demo-to-trial, and trial-to-conversion.

3. Training & Quality Control

• Identify gaps in communication, pitch, and objection handling.
• Conduct training sessions to enhance sales skills and product Knowledge
• Ensure adherence to Vedantu's sales guidelines, tone, and compliance norms.

4. Customer Handling & Escalations

• Resolve parent/student escalations, ensuring fast and satisfactory closure.
• Ensure a high-quality, student-first experience aligned with Vedantu's brand values

5. Reporting & Coordination

Track and report daily/weekly/monthly sales performance to the Sales Manager.

Share insights on lead quality, call productivity, and market feedback.

Coordinate with product, marketing, and operations teams as requ

Skills & Competencies Required

• Strong leadership and people management skills
• Excellent communication (English + Hindi language preferred)
• High ownership, target-driven mindset
• Ability to provide constructive feedback and improve team performance
• Strong understanding of Inside Sales model in EdTech
• Problem-solving attitude and ability to handle pressure
• Good with data, Excel/Sheets, CRM tools (e.g., LeadSquared, Salesforce)
• Prior Experience in K3 segment.
• Individual Contributor + Team Handiling.

Qualifications

• Graduate degree in any stream (MBA preferred but not mandatory)
• 3–6 years of experience in Inside Sales
• Prior experience in EdTech is a strong advantage
• Minimum 2 year of experience as a Team Lead handling a revenue-driven sales team
• Work timing 7 PM - 4 AM