Time Management and Multitasking, Problem-Solving and Decision-Making, Order Management and Refund Coordination, Complaint Handling and Issue Resolution, Customer Satisfaction CSAT and SLA Adherence, Empathy and Active Listening, Customer Service and Customer Relationship Management, Teamwork and Coordination, CRM Tools and Computer Operations, Verbal And Written Communication

Ticketing Tools, Software, CRM

Networking, Routers, Network Protocols, hotspots, CRM Tools

Mobile Apps, CRM Tools, Communication Tools

solving queries, Customer Support, CRM Tools, Customer Experience, Customer Interaction, Communication Skills

Ms Office, Best written and communication skills

Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling

Zoho, Ms Office, Crm, zendesk, Salesforce, Freshdesk

Customer Support, Customer Service, Customer Experience, Relationship Management, Communication Skills, Problem Solving, Complaint Handling, Issue Resolution, Ticket Management, CRM Tools