Laptop, Operating Systems, Office 365, Ms Office, Exchange Server, Vpn, Desktop, MFA, VOIP, Printer, COTS Applications, MDM, Password reset management, Sharepoint

Real User Monitoring (RUM), Amazon Ec2, Amazon S3, Saml, Kafka, AWS CloudWatch, Security Controls, AWS, Oauth, Aws Lambda, Ibm Mq, SSIS, Iam, Dynatrace, Splunk, Seq, GitLab SaaS, AWS Event and Messaging Services, JAMS Scheduler, SOAP APIs, Active Directory, MuleSoft Middleware, CI/CD pipelines, ESP Jobs, Synthetic Monitoring

ticketing systems , Intune, Windows, SCCM, Office 365, Mac Os, networking fundamentals, desktop and laptop troubleshooting, Active Directory

Active Directory user administration, Microsoft 365 applications and administration, basic networking concepts and protocols, remote support and ticketing tools

Vmware Fusion, Networking, Dns, Office 365, Okta, Vpn, Network, Windows 10, Bitlocker, Intune, Operating Systems, Mac, Windows Defender, Active Directory User Administration, drive encryption, Parallels Desktops, One Drive, remote support tools, Office 365 products, Teams, Hardware, IT fundamentals, Documentation, Audio Video equipment integration, File Vault, knowledge base articles, hardware procurement

Unix, Weblogic, Linux, Oracle Sql, Shell scripting, Pl Sql, Jboss, ITSM tools, ITIL practices, Finacle Core Banking version 10.x 11.x or later

Hardware software troubleshooting, Desktop laptop troubleshooting, User ticket handling and issue resolution, Windows OS installation configuration, Basic Active Directory user account support, IT asset management inventory updates, Printer peripheral support, LAN Wi-Fi basic network troubleshooting, Basic knowledge of Active Directory, Password login domain-related assistance

ticketing systems , Linux Troubleshooting, PowerShell, Bash, It Asset Management, Python, networking fundamentals, cloud platforms

Zscaler VPN application configuration, Endpoint compliance, OS re-installation, Standard application installations, Applications installation and configurations, OS level application issue troubleshooting, Remedy ticketing

macOS administration, Microsoft Entra ID, Active Directory, Microsoft 365 Administration, Networking concepts and troubleshooting, Endpoint security and device management