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Desktop Support Engineer

Desktop Support Engineer

Renovision Automation Services
Fresher
Not Disclosed
Early Applicant
  • Posted 2 days ago
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Job Description

Profile - Desktop Support Engineer filed support

Locations: Ludhiana, Chandigarh, Noida, Greater Noida, Delhi, Mumbai, Chennai, Banglore, Mysore and Gurgaon

New laptop/Desktop OS, Drivers, and standard application installations

Basic user profile and Zscaler /VPN application configuration

Tracking central IMAC and coordinating with users end to end for allocation

Ensuring endpoint compliance requirement fulfilled

Should be experience in OS level, Application issue troubleshooting

Should be experience in Applications installation and configurations

should be able to handle OS re-installation/new machines installation

Coordinating with OEM and Vendor

Should have experience of remedy ticketing and remote tool

should be able to handle LAN, Wi-Fi connectivity related troubleshooting

Troubleshooting of VPN & Remote Access token related issues

Good Communication and Soft skills.

Apply at:

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More Info

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Key Skills

Zscaler VPN application configuration

Endpoint compliance

OS re-installation

Standard application installations

Applications installation and configurations

OS level application issue troubleshooting

Remedy ticketing