Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis

MySQL, Data Analysis, Customer Management, Troubleshooting, Communication Skills, Technical Support

Mac Os, Microsoft 365, Network, Lan, Android, Servicenow, Ipad, Ios, Poly, Wi-Fi, MS Teams, MS 365 application Suite, Microsoft Windows desktop technologies, Zoom, DTEN, Cam

Mac Os, Microsoft 365, Network, Lan, Android, Servicenow, Ipad, Ios, DTEN, MS Teams, Wi-Fi, MS 365 application Suite, Microsoft Windows desktop technologies, Zoom, Poly Cam

Shell Scripting, Python, Linux

crm software, Technical Troubleshooting, Customer Engagement, Problem Solving, Multi-Channel Support, Escalation Management, Documentation Skills, Time Management, Domestic BPO, International Bpo, International Voice Support, Customer Support, Customer Care, Csa, cse, csr, Call Center