Customer Support Associate

CRM ticketing systems, voice-based customer support

Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Customer-first attitude

ticketing systems , Salesforce, customer support software, zendesk, CRM, Freshdesk

customer communication , Customer Support, Customer Support Associate, Voice support, Email Support, Customer Service, Customer Query Resolution, Call Handling, Email Handling, Customer Interaction, Hindi, English, Hindi Voice Process

Voice support, order handling, issue escalation, e-commerce process, payment queries, CRM logging, Customer Support