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Customer Support Associate

Rivera Manpower Services
1-4 Years
Bengaluru
Quick Apply
  • Posted 4 days ago
  • Over 100 applicants have applied

Job Description

Job Responsibilities:

  • Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries.
  • Provide timely and effective resolutions ensuring customer satisfaction.
  • Troubleshoot issues related to e-commerce transactions.
  • Escalate unresolved issues as per SOPs and follow up for closure.
  • Maintain accurate logs and adhere to process quality standards.

Requirements:

  • Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support).
  • Excellent communication skills (verbal and written).
  • Strong problem-solving and customer handling skills.
  • Willingness to work in US night shifts.
  • Immediate availability preferred.

Job ID: 120805527

Last Updated: 28-08-2026 09:32:09 AM
Homejobs in Bengaluru / BangaloreCustomer Support Associate

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