Ticketing Tools, Microsoft Office, Switches, Dns, Networking, DHCP, computer hardware, Ip Address, Network Troubleshooting, Routers, desktop support, Subnet Mask, Windows operating systems, Ethernet cables

Ubuntu Linux, Sharepoint Online, Tcp, UDP, Microsoft Office 365, Exchange Online, Microsoft Active Directory, Ansible, Aws Ec2, Windows Server operating systems, Microsoft Office Suite, Change Management principles

Salesforce, Microsoft Office Suite, CRM, Technical support

Aspice, CodeBeamer, Microsoft Office, Databases, Microsoft Tools, requirements management tools

Windows image build processes, distribution lists, network and datacenter equipment, iOS and Android devices, hardware software and networking-related issues, SCCM deployments, Microsoft Windows operating systems, Exchange mailboxes, remote connectivity tools, Network Equipment, Microsoft Office Applications, Active Directory user accounts

Microsoft Outlook, Office 365, Networking

Http Protocol, Mac Os, Windows, System Administration, Ldap, Linux, Endpoint Security, Data Security, Networking, Diagnosing network latency, Enterprise Cloud Services, Packet Capture Analysis, Red Hat Linux fundamentals, Active Directory, SMTP Protocol, Email and mail flow troubleshooting, Information Security Concepts, Windows and Linux memory dump capture and analysis, MSSQL fundamentals, Endpoint application stack diagnostics, Reading and analysing log files, Forcepoint DLP