Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

google sheets , Ms Excel

CRM Tools, Handling international stakeholders, Basic computer proficiency

Bpo, Customer Support Executive, Domestic Voice Process, E-commerce Customer Support, Inbound Calling

Customer Support, Call Center, Bpo, International, Voice Process

English Communication, Customer Support

AI automation orientation, Complex troubleshooting and escalation ownership, Cross-functional collaboration, Root-cause analysis and ticket prevention, Enterprise B2B SaaS customer support

Customer service, crm software