Ms Office, CRM system, Email

Voice support, Chat Support, International Customer Support, Non-Voice Support, Email Support

phone calls, email ticketing system, social media

issue resolution, learner support, chat replies, communication

Communication Skills, Customer Support, International Non Voice, Email Support, BPO Voice

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

Inbound Calls, Outbound Calls Handling, FCR Scores, Escalation Management, Call Log Maintenace, Record Keeping

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

Good Comm, Chat Support, Non Voice Process, Chat Process