oracle, Quick Learner, salesforce, Order Management, proactiveness, Active Listening

Call Center Operations, Complaint Resolution, Escalation Management, Relationship Management, Ms Office Applications, Customer Service Excellence, CRM Management, Inbound Outbound Calling, Active Listening, Documentation Data Accuracy, Time Management Multitasking

English Communication, customer-handling, International BPO experience, Problem-solving

problem-solving abilities, customer service software and tools, Communication Skills

Basic Computer Knowledge, Ability to work in rotational shifts including night shifts, Customer-focused attitude, Good listening and problem-solving skills, Strong verbal communication

Attention To Detail, Problem-solving abilities, Strong typing speed, Excellent written English communication skills

Mortgage or loan servicing experience, Problem-solving skills, Customer service, Call Center experience, Excellent English communication skills

chat support, call support, CRM ticketing systems, Email Support, Problem-solving