Customer Value Proposition, Customer Service, Customer Experience, Understanding Emotions, Digital Fluency, Resilience, Agility core practices, Sustainability awareness and action, Crm Systems, Customer centric thinking, Customer Support, Self-Awareness, Ms Office Applications, Conflict Management, Business Process Improvement, Creativity and Innovation, Communication, Workload Prioritization, Analytical Thinking

Familiarity with CRM or ticketing tools, Basic understanding of software systems and troubleshooting

Organizational Skills, Lead Generation, Customer Service, CRM System, English Fluency, Cold Calling, Active Listening, Appointment Setting, Verbal Communication

customer service, customer service platforms, Data Entry, communication, Problem-solving

Problem Solving, Customer Service, crm software, Conflict Resolution, Data Entry, Outbound

order tracking , CRM SF system, Shipment coordination, Supply chain customer support, Logistics, Customer Support, Shipping, Problem-solving

Active Listening, Phone contact handling skills, Customer support experience, Familiarity with CRM systems

Active Listening, upselling, Negotiation Skills, problem-solving abilities