Agile, Scrum, Salesforce, Business Analysis

Requirement Analysis, Salesforce, Business Analyst, Field Service Lightning, Process Improvements, Implementation

Salesforce Administration, Requirements Gathering, Salesforce HealthCloud, CRM Implementation, Lifesciences Domain, Business Analysis

Project Management, Stakeholder Engagement, Collaboration, Strategic Planning, Product Ownership, Communication Skills

Soap Api, Major Incident Management, Rest Api, SFCC, Incident Management, Soap Services, Rest Services, Production Operations, Order Lifecycle, Payment Integration, IBM Sterling OMS, Salesforce Commerce Cloud, Client Communication, Order Orchestration, Fulfillment, Shipping Integration, Inventory Management, Order Flow, Salesforce Commerce Cloud SFRA, Stakeholder Management, SFCC Production Support, E-commerce Retail Commerce, Order Processing

Salesforce Crm, Agile Methodology, Requirements Gathering, User Training, System Integration, Data Analysis, Project Management, Business Analysis, Stakeholder Engagement, Process Mapping