business workflows , Database Concepts, Networking, Containers, Cloud Technologies, Innovation Suite, BMC Helix Atrium Integrator, BMC Helix ITSM, Atrium CMDB, Digital Workplace, HelixGPT, BMC Helix Dashboards

Servicenow, Itsm, Itil, Cmdb, Change Management, Incident Management, Problem Management, Rest Api, Integration, Workflow, Service Request, Sql, It Service Management, JiraSm

Elasticsearch, Data pipelines, Application architectures, Networking fundamentals, Event Management, OpenSearch, Data AIOps, ServiceNow Event Management, Windows server environments, ServiceNow ITOM, CMDB and CI relationships