Sr. Consultant - Service Now ITSM Job

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hire Service Now ITSM Professionals in the following areas :

Experience Required: 7 to 9

• Required Skills
• Core Skills
• Strong understanding of monitoring & observability concepts
• Hands-on experience with at least 2 monitoring tools (SCOM, AppDynamics, Datadog, New Relic, Zabbix, AWS CloudWatch, etc.)
• Experience with event management & alert handling
• Strong integration skills using APIs, REST, and data pipelines
• ServiceNow & ITOM
• Experience with ServiceNow Event Management and (preferred) ITOM modules
• Understanding of CMDB and CI relationships for impact analysis and enrichment
• Data & AIOps
• Basic to intermediate knowledge of AI/ML concepts (anomaly detection, clustering, prediction)
• Exposure to OpenSearch / Elasticsearch for log analysis and event analytics
• Infrastructure
• Understanding of Linux and Windows server environments
• Knowledge of networking fundamentals
• Familiarity with application architectures and dependency flows
  
  

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture