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ITSM Platform Consultant

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  • Posted 15 hours ago
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Job Description

Required Skills:

ServiceNow / Jira Service Management / ManageEngine / BMC Remedy / Ivanti / Cherwell / Freshservice

ITIL & ITSM processes

Incident, Change, Problem & Service Request Management

Knowledge Management & CMDB

Workflow configuration, forms, approvals & notifications

SLA management & automation

REST APIs, Web Services & third-party integrations

Application support & troubleshooting

Business user and customer stakeholder management

Good to Have:

BMC Helix ITSM / Remedy AR System

Low-code / No-code platforms

SQL & reporting

SaaS migration / modernization experience

More Info

Job Type:
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About Company

Kamlax Global Technologies is a leading IT services & business solution provider delivering cutting edge technology solutions to enterprises across the world.
we add value to organizations through a synergy of skills, technology insight, innovation, products and services that orchestrate our customer's business to perfection. Our expertise bridges the gap between the businesses and IT and offers detailed, process-driven solutions enabling our customers to enhance productivity and achieve better ROI.

Job ID: 152170813

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