Rest Api, CSS, Linux, Dns, Microsoft Excel, JIRA, HTML, Powerpoint, zendesk, Freshdesk, OpenOffice Calc

Insurance Knowledge, Claims Processing, Customer Service, Communication Skills, Problem Solving, crm software, Data Entry, Policy Management, Regulatory Compliance, Time Management

google sheets , Excel

Excel, CRM

crm software, Problem Solving, Data Entry, Technical Support, Customer Service, Communication Skills

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

Healthcare focus - Medicare Pace Claims knowledge, Microsoft Excel, Personal computer usage, Internet proficiency, Customer service experience in a call center environment, Cloud-based contact center software

ticketing systems , email etiquette , problem-solving abilities, structured response formulation, live chat tools, CRM platforms

Excel, Salesforce, MS Teams