Lotus Notes, Antivirus Security software, LAN switches, SAP client, CrowdStrike, Active Directory, Network concepts, Ms Outlook

Zscaler VPN application configuration, Endpoint compliance, OS re-installation, Standard application installations, Applications installation and configurations, OS level application issue troubleshooting, Remedy ticketing

Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support