Microsoft Active Directory, Ms Office 365, Gpos, Cisco Jabber, Enterprise encryption solutions, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Basic knowledge of Mac operating system, Helpdesk ticketing systems, Windows 7-10

Servicenow, Ticketing Tools, Dns, Patch Management, Jira, Ip Addressing, DHCP, Hardware Troubleshooting, Outlook Configuration, PowerShell, Microsoft Office, Itil Processes, OS deployment imaging tools, data recovery tools, remote support tools, AnyDesk, Windows OS 10, Active Directory, Teamviewer, endpoint security tools