Experience managing a VoIP PBX phone system, Basic network troubleshooting, Technical Troubleshooting

Saas, Salesforce, technical troubleshooting concepts, integration bugs, Crm Systems, Microsoft Office Suite

Computer Networks, Android Os, Postman, Apis, knowledge on MDM solutions, OpenObserve, diagnostic tools, troubleshooting network-related issues, knowledge of software systems for ticket management, internal dashboards, basic coding knowledge, Electronics, Linux machines, MDM monitoring tools, Embedded Systems

Helpdesk Support, Remote Desktop Support, Technical Troubleshooting, Customer service, zendesk