This role requires current experience in talent acquisition—ideally with exposure to additional functions—with Big 4, CPA, consulting, or professional services firms. Please note that candidates with current experience in IT or ITeS will not be considered for this position.

SAPRO India is seeking a seasoned and dynamic Head, HR and Site Operations to lead the people and operations strategy for its India Center of Excellence (CoE). This is a strategic leadership role encompassing full ownership of Talent Acquisition, Human Resources, Learning and Development, and Site Operations.

The ideal candidate will be a thoughtful yet execution-focused leader with deep expertise in HR and operations in the professional services sector, especially accounting. This role is part of the India leadership team and serves as a key connector between global priorities and local execution. The individual must be an accessible leader, capable of building strong teams, delivering results, and driving a people-first culture.

Core Functional Responsibilities

Talent Acquisition (50–70% focus)

Lead end-to-end recruitment strategy and execution to scale high-quality talent in the accounting and professional services space
Coach and develop the TA team, implement performance metrics and operational excellence
Partner with business teams to forecast hiring needs and optimize time-to-hire

Human Resources

Lead all HR operations including policy creation and implementation, performance management, compensation, compliance, and employee relations
Ensure HR practices align with SAPRO's global philosophy while meeting Indian regulatory standards
Oversee onboarding, HRIS data accuracy, exit processes, and internal HR controls
Design and lead L&D strategy to strengthen capabilities across the India office
Collaborate with global teams to roll out firmwide training and localize as needed
Measure program effectiveness and ensure alignment with employee development goals

Site Operations

Oversee daily functioning of the India CoE site with a focus on creating an efficient and employee-friendly environment
Manage vendor relationships and administrative operations to ensure seamless support for internal teams

Leadership Responsibilities

Act as a visible and accessible leader, fostering collaboration, clarity, and accountability
Engage directly with clients as a senior representative for HR and talent conversations
Translate global strategy into actionable India-level execution plans
Support cultural alignment, team engagement, and cross-functional coordination
Embed SAPRO's values and mission across all programs and initiatives
Champion diversity, equity, inclusion, and belonging in all people and operations practices

Success Indicators

A consistent talent acquisition pipeline that meets quality and hiring targets
Effective and scalable HR and operations delivery aligned to business goals
A strong leadership presence that uplifts team morale, engagement, and culture
Continual improvement of people policies, systems, and practices
High employee satisfaction and strong team retention metrics

Qualifications

Minimum 15 years of experience across Talent Acquisition (must-have), HR and operations with at least 5 years in a leadership role
Experience managing recruitment in the accounting or consulting services sector (not IT or ITes)
Track record of working in global or matrixed organizational environments
MBA or Master's degree in Human Resources or a related discipline
Strong knowledge of Indian labor laws, HR compliance, and best practices
Familiarity with HRIS tools and ATS platforms

If the role interests you, please send your profile to [HIDDEN TEXT]

Senior VP Talent acquisition head

Head of Talent Acquisition and Site Operations