Operational Escalations, Team Management, Training, Account Identification, Account Management, Field Visits, Reporting

ticketing systems , Slas, Jira, Ms Office, Interpersonal Skills, Mentoring, Root Cause Analysis, Problem-solving, Google Workspace, KPIs, Leadership, zendesk, coaching, communication, operational metrics

Team Lead Operations, Time Management, Performance Management

Team Management & Leadership, Vendor Selection & Negotiation, Strategic Sourcing & Procurement, Data Analysis & KPI Monitoring, Process Improvement & Transformation, Supplier Relationship Management

JIRA, payer rejections, clearinghouses, HCPCS coding, billing scrubbers, RCM Operations

Team Handling, Pre-Sales, Lead Management, CRM Management

Team Handling, Sales, Time Management, Problem-solving, Communication

JIRA, Bugzilla, Security Testing, Jmeter, JUnit, Api Testing, Automation Testing, Selenium, Loadrunner, Python, AWS, Java, Rest Assured, Cloud Testing, Scripting Languages, Defect Tracking, AI ML, Sql, Sdlc, Database Testing, Performance Testing, TestNG, Jenkins, Git, Postman, Azure, Stlc, CI CD Tools, Automation Framework Design