Ms Excel, Customer Experience, Understanding of Technology, CRM

billing systems , Ms Excel, reconciliation processes, ACH processing, data analysis tools, financial compliance standards, merchant funding

Operational Management, Client Handling, Team Management, Escalation Handling, Team Development, Excellent analytical skills, Customer Relationship Building, Hiring and Coaching

Microsoft Excel, LOS, operational risk compliance processes, servicing workflows, commercial lending processes, Ms Word, escalation mechanisms, Loan Documentation, loan servicing systems, CRM

training programs , Change management, Prime Platform, Financial Controls, Compliance requirements, MIS reporting, Flexcube system, Operational Processes, Chargeback handling, Accounting Systems, Ms Office Tools