Bank Account Features and Services, Anti-money Laundering Policies and Procedures, Cross-Selling, Account Management, Customer Retention

current account management, financial advice, financial products and services

Motor and general insurance products, Retention mechanisms, Customer engagement strategies, Channel ownership, Sales processes within the Insurance domain

Ms Office, Basic knowledge of financial products, Relationship Management, CRM Tools, Sales Cross-Selling, Financial Advisory, Client Handling

Relationship Management, Client Communication, Sales, Customer Satisfaction Strategies, Account Management, Business Development

Key account management, Negotiation, Customer service, Microsoft Office Applications, crm software