Sql, Excel, JIRA, Rating engines, Sharepoint, Policy administration platforms

Cms, Technical Writing, Content Management, Adobe Acrobat, Microsoft Word, Documentation Standards

CI/CD & DevOps, Spark Streaming / Event Hubs, Agile environments (Jira / Azure DevOps), REST API integrations, AI/ML solutions, Life Sciences analytics experience

operational analysis , Agile Methodologies, Server Hardware, Data Center Infrastructure, JIRA, Itil, Confluence, deployment planning, cross-connects, Network Equipment, power cooling, Documentation Skills

Technical Documentation, Troubleshooting, Product Repair Maintenance, Cathlab Xray, Data Analysis Interpretation, Product Installation, Root Cause Analysis RCA, Escalation Management, Service Operations, KPI Monitoring and Reporting, Regulatory Compliance, C-arm, IT Network knowledge, Customer Service